Mediation Ethics

Being an ethical mediator is not just about following a code—it is about developing the judgment to navigate complex dilemmas in real time.

About This Workshop:

This module explores the ethical landscape of mediation practice in Singapore and internationally, building participants’ capacity to recognise and respond to ethical challenges with confidence and integrity.

Susan Tay and Marcus Lim lead participants through the core ethical obligations of a mediator, drawing on real-world scenarios and case discussions to illustrate how principles play out in practice. From the duty of confidentiality and the management of conflicts of interest, to the obligations of impartiality and self-determination, this module addresses the full spectrum of ethical considerations that a mediator must navigate.

Participants will re-examine the SIMI Code of Professional Conduct and develop a practical framework for ethical decision-making that they can apply in their own practice from day one.

What You’ll Learn:
  • Understand Ethical Obligations: Learn the core ethical duties of a mediator under Singapore’s professional standards and the SIMI Code of Professional Conduct
  • Navigate Ethical Dilemmas: Develop a practical framework for analysing and resolving common ethical challenges in mediation practice
  • Apply the SIMI Code: Understand the Singapore International Mediation Institute’s Code of Professional Conduct and how it governs mediator behaviour in practice
  • Protect Confidentiality: Understand the scope, limits, and practical implications of mediation confidentiality
  • Maintain Impartiality: Explore what genuine impartiality means in practice, and how to manage situations that threaten it
  • Build Ethical Judgment: Through case discussions and scenario analysis, develop the nuanced judgment needed to act with integrity under pressure
Who Should Attend:
  • Legal professionals seeking CPD points in ethics and professional conduct
  • Lawyers, judges, and dispute resolution professionals involved in mediation
  • Human resource practitioners and corporate leaders managing sensitive dispute resolution processes
  • Anyone seeking to understand the ethical framework governing professional mediation in Singapore
  • Aspiring or practising mediators

Meet Your Speakers:

Susan Tay is a veteran family lawyer, mediator, and mediation advocate with over three decades of legal experience. She is the co-founder of PracticeForte and the founder of OTP Law Corporation. Certified by both the International Mediation Institute and the Singapore International Mediation Institute, Susan has mediated and advocated in highly complex cross-border disputes. Her practice focuses on family and matrimonial law, parenting
coordination, and collaborative divorce processes. As a trainer, she combines practical case experience with compassionate teaching, guiding participants to understand mediation both as a professional practice and a mindset for peacebuilding.

Marcus Lim is a legal professional and conflict management specialist with over a decade of experience applying the Thomas-Kilmann Conflict Mode Instrument (TKI) and interest-based negotiation methods. A former CEO of the Singapore International Mediation Institute, Marcus brings both academic depth and real-world insight to the table. He regularly trains civil servants at the Civil Service College of Singapore and has delivered workshops for CMS Hong Kong and Assas International. He is also an Adjunct Associate Professor with the National University of Singapore teaching Negotiation and Mediation.

Seats are limited!

Ethical practice is not a constraint on effective mediation—it is its foundation. Join us on 4 August 2026 to develop the ethical judgment that defines trusted mediators.

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*SILE CONTINUING PROFESSIONAL DEVELOPMENT POINTS – applicable only to Singapore Practising Lawyers
This course is awarded with Continuing Professional Development (CPD) Points by the Singapore Institute of Legal Education (SILE).

Attendance Policy: Participants who wish to obtain CPD Points are reminded that they must comply strictly with the Attendance Policy set out in the CPD Guidelines. For this activity, this includes logging in at the start of the webinar and logging out at the conclusion of the webinar in the manner required by the organiser, and not being away from any part of the webinar. Participants who do not comply with the Attendance Policy will not be able to obtain CPD Points for attending the activity. Please refer to http://www.sileCPDcentre.sg for more information.


Diversity Policy: All PracticeForte Training Programmes or Workshops are made available and promoted on an equal basis to all experienced professionals regardless of their professional affiliations, gender, race, ethnicity, age, religion, sexual orientation or other personal characterisation.

PracticeForte reserves the right to alter the programme, its format of presentation and timing as it considers appropriate.

PracticeForte Pte Ltd is an International Mediation Institute (IMI) and Singapore International Mediation Institute (SIMI) certified training provider.