Foundation Mediation Training
Date
End Jul 2026 – Early Aug 2026
Time
9am to 5.30pm
Venue / Format
PracticeForte Resolution Space (Hybrid Learning)
Event details, including dates, times, speakers, and program content, may be subject to change without prior notice.
Registration Fee
SGD S$2,350
SGD S$1,998 for registrations before 31 May 2026
SGD S$1,888 for PracticeForte Affiliates only
Move broken relationships closer to
pathways of repair and healing.
Conflicts are inevitable in life, but how we approach and resolve them defines relationships, communities, and businesses. PracticeForte’s Foundation Mediation Training programme is designed to equip you with the mindset, skills, and structured processes to turn conflict into opportunity. Accredited as a Qualifying Assessment Programme by the Singapore International Mediation Institute (SIMI), this immersive workshop brings together a multidisciplinary team of trainers with decades of expertise in law, cross-cultural negotiation, and professional mediation.
Participants will learn both the theory and practice of mediation, including interest-based negotiation, mediation ethics, process management, and relationship building. Through lectures, discussions, roleplays, and case studies, you will acquire practical tools for facilitating dialogue, managing emotions, and helping parties reach mutually acceptable solutions.
Whether you are a legal professional, HR leader, business executive, educator, community leader, or someone looking to expand your conflict resolution skillset, this training will empower you to contribute meaningfully in mediating disputes in any context.
Graduates are eligible for SIMI Level 1 Accreditation and may be invited to join PracticeForte’s growing professional network, as well as become the country-connect for our global community of mediators and mediation advocates.
This programme is pending International Mediation Institute (IMI) Certified Mediation Programme (CMTP) accreditation.
Key Benefits:
- Experience mediation across diverse contexts, from workplace and commercial disputes to family and cross-border issues
- Explore your own conflict styles, enhancing self-awareness as a mediator
- Build your skills and confidence to mediate effectively and ethically
- Gain professional credentials and a network of fellow peacebuilders
Programme Outline
Core content areas include:
- Understanding and managing conflict
- Negotiation fundamentals and frameworks
- Mediation principles, roles and process
- Communications, rapport-building and problem-solving skills
- Mediation ethics, considerations and dilemmas
- Legal and professional frameworks governing mediation practice
- Intercultural awareness and competence
- The business of mediation
Learning is delivered through:
- Moderated role-play exercises
- Group discussions and facilitated reflections
- Fish-bowl demonstrations by trainers and faculty
- Negotiation simulations and guided debriefs
Who Should Attend:
Legal professionals, human resource practitioners, corporate leaders, educators, counsellors, social workers, community leaders, and anyone seeking to develop professional skills in dispute resolution.
Learning Outcomes
Upon successful completion, participants will be able to:
- Understand principles and models of mediation
- Acquire conflict analysis and resolution techniques
- Learn to manage parties’ emotions and cultural differences
- Build effective communication and negotiation skills
- Apply ethical standards and professional conduct
- Conduct structured mediation sessions from preparation to closure
- Sharing on the business of mediation, cross discipline, cross borders
Entry Requirements
- Legal or dispute-resolution related professional background recommended
- SIMI and IMI Certified Mediators may be exempted from certain experience requirements
Assessment Benchmarks
Assessment components:
- Written reflections assignment
- Observed role-play performance simulating mediation of a dispute both as a mediator and as a disputant.
Meet Your Trainers
Susan Tay is a veteran family lawyer, mediator, and mediation advocate with over three decades of legal experience. She is the co-founder of PracticeForte and the founder of OTP Law Corporation. Certified by the Singapore International Mediation Institute, Susan has mediated and advocated in highly complex cross-border disputes. Her practice focuses on family and matrimonial law, parenting coordination, and collaborative divorce processes. As a trainer, she combines practical case experience with compassionate teaching, guiding participants to understand mediation both as a professional practice and a mindset for peacebuilding.
Marcus Lim is a legal professional and conflict management specialist with over a decade of experience applying the Thomas-Kilmann Conflict Mode Instrument (TKI) and interest-based negotiation methods. A former CEO of the Singapore International Mediation Institute (SIMI) and regional lead for legal tech innovator Lupl, Marcus brings both academic depth and real-world insight to the table. He regularly trains civil servants at the Civil Service College of Singapore and has delivered workshops for CMS Hong Kong and Assas International. He is also an Adjunct Associate Professor with the National University of Singapore teaching Negotiation and Mediation.
Joel Lee is a Professor at the Faculty of Law, the National University of Singapore. Joel co-pioneered the teaching of Negotiation and Mediation in the Singapore Universities and has played a significant role in furthering the development of mediation in Singapore, not just in education but in practice. A graduate of Victoria University of Wellington and Harvard Law Schools, Joel is a partner with CMP-Cambridge (USA) and a principal mediator with the Singapore Mediation Centre, and was the founding Chair of the Board of the Singapore International Mediation Institute. He is also a Certified Trainer of Neuro-Linguistic Programming (NLP).
Mylene Chua is the co-founder of PracticeForte. Her professional foundation began in general civil and commercial litigation before she moved into corporate finance practice, assisting in acquisitions, restructuring exercises, syndicated loan documentation, aircraft leasing transactions and capital market exercises. She also served as Vice-President (Legal) at a listed Temasek-linked engineering technology company operating in aerospace, electronics, marine and land systems. She brings strategic insight into the “business of mediation”, equipping participants with knowledge to profile themselves and expand their professional mediation practice.
This six-day programme blends theory, experiential learning, and professional assessment to develop competent, confident mediators. You will engage in lectures, practical exercises, and roleplays under the supervision of experienced trainers. By the end of the course, we will equip you with the skills and knowledge to mediate effectively and ethically.
You will experience mediation across diverse contexts, from workplace and commercial disputes to family and cross-border issues. Tools like active listening, reframing, intercultural awareness, and ethical decision-making will be introduced and practised. Participants also explore their own conflict styles, enhancing self-awareness as a mediator.
The workshop concludes with assessments required for SIMI Level 1 accreditation, including supervised roleplays, written reflections, and knowledge tests. This rigorous yet supportive process ensures you leave with more than skills—you leave with professional credentials and a network of fellow peacebuilders.
*SILE CONTINUING PROFESSIONAL DEVELOPMENT POINTS – applicable only to Singapore Practising Lawyers
An applicant may claim private Continuing Professional Development (CPD) Points by the Singapore Institute of Legal Education (SILE), where relevant. Applicants who require private CPD points should indicate their Admission as Advocate and Solicitor Number (AAS no) on the registration form. Please refer to www.sileCPDcentre.sg for more information.
Diversity Policy: All PracticeForte Training Programmes or Workshops are made available and promoted on an equal basis to all experienced professionals regardless of their professional affiliations, gender, race, ethnicity, age, religion, sexual orientation or other personal characterisation.
PracticeForte reserves the right to alter the programme, its format of presentation and timing as it considers appropriate. Event details, including dates, times, speakers, and program content, may be subject to change without prior notice.
PracticeForte Pte Ltd is an International Mediation Institute (IMI) and Singapore International Mediation Institute (SIMI) certified training provider.